Support

How can we help?

For DropStash support, bug reports, purchase questions, or feature requests, send us an email and include the details below.

Response time

We usually reply within 2 business days. Purchase or urgent support emails are prioritized when clearly marked in the subject.

What to include

  • A short description of the issue or request.
  • DropStash version and macOS version.
  • Steps to reproduce the issue, if it is a bug.
  • Screenshots or screen recordings when helpful.

Simple email format

You can copy this format into your email:

Subject: DropStash Support Request

Issue:

DropStash version:
macOS version:

Steps:
1.
2.
3.

Expected result:
Actual result: